Showing posts with label management. Show all posts
Showing posts with label management. Show all posts

Sunday, 22 July 2018

Focus on the similarities, ignore the differences

Influence is such a vast topic to cover. To get a perspective about the same outside Toastmasters, I spoke to a leader within an organization. I spoke to a senior management executive who works at SAP SE, and he had very interesting insights to share. "I believe that influence is all about helping people believe the ultimate benefit. It is not about you, but about those who realize the ultimate goal and believe in you. People have to buy in themselves." It is important for everyone to be working on a same objective.

Ignore the differences, focus on similarities.

In terms when speaking about influence, it is important to understand how to resolve conflicts that rise through different styles. We couldn't skip an important point during our discussion which was about the solution to such conflicts. "I think you need to find a middle ground. Whenever there are disagreements between two people, they could be from your team or reporting to you, you should focus on the similarities and not differences. Ignore the differences, focus on similarities." he mentioned. I hadn't realized that such a simple, subtle but effective way existed to tackle conflicts.

Leadership is not about creating influence. It is about inspiring people.

However, we came to a conclusion that influence is not the highest thing. "Leadership is not about creating influence. It is about inspiring people. You don't need to be a manager to be a leader. You inspire people with your actions and that's it!" he said.

One key takeaway for me would be that whenever there are conflicts, focus on similarities and ignore the differences.

About the interviewee:


The person interviewed who preferred to stay anonymous, is a key management person at SAP SE who has several global teams reporting to him and looks after an extremely critical business unit at the organization. He has extensive experience in managing global teams at different capacities.

Tuesday, 17 July 2018

Influence... what? how?

Social influence ties communication and leadership. Wikipedia: Social influence occurs when a person's emotions, opinions, or behaviours are affected by others; and takes many forms and can be seen in conformity, socialisation, peer pressure, obedience, leadership, persuasion, sales, and marketing.

People across the globe, through various methods, for different purposes strive to influence people. It could be a business, a social cause, a vision that has an impact on the humanity or even a selfish requirement.




The fundamental principle to influence people according to Dale Carnegie from his famous book, is to "arouse in the other person an eager want." Having a title or authority does not make you a great leader or influencer. Not everyone can be a leader neither everyone can be a follower. Those who can influence the best, can take control and work out for the best outcomes. Right influence is what differentiates a leader from a manager.

With Toastmasters, the potential is unlimited. Through a series of posts on this blog, I intend to take an opportunity to discuss the perspectives of successful influencers around me and discover more on this topic called "influence".

Because everything we say and do is the length and shadow of our own souls, our influence is determined by the quality of our being. – Dale Turner